When companies ship frozen or refrigerated products, there’s one big goal: making sure they’re still frozen or refrigerated when they arrive at their destination. Now a Plano-based company has launched a whole new division to make sure this happens—even if a shipment is in process for more than a week.

Candor Expedite, a transportation company focused on time-sensitive shipments, announced its expansion today by launching an “innovation-driven” cold chain division called Candor Food Chain.

The new division combines the company’s national shipping services with a “unique technology”: a fully reusable cold packaging solution that allows pallet and box-sized frozen and refrigerated shipments “to go by regular transport and stay frozen or refrigerated for up to nine days.”

Partnering with Europe-based Cool Chain on innovative tech

Photo: Candor Food Chain

Candor Food Chain says it’s the first U.S. company to exclusively introduce this technology through a partnership with Cool Chain, a European tech provider that’s been working with pharmaceutical companies for over a decade.

“I’ve witnessed the challenges shippers face in the frozen and refrigerated market. The excessive expenditure, along with issues like damaged products and delayed deliveries, is alarming,” Nicole Glenn, founder and CEO of Candor Expedite, said in a statement. “We’re excited to bring this new, unique technology to the food industry—reducing costs, eliminating claims, and offering real-time temperature and location monitoring.”

Nicole Glenn

Glenn founded Candor Expedite in 2017. The company also has offices offices in Joliet, Illinois, and Kansas City, Kansas.

By consolidating deliveries of perishable and dry goods in one truck that supports three different temperatures—frozen, refrigerated, and ambient—Candor Food Chain says that food manufacturers, distributors, and retailers “can eliminate the costs of multiple deliveries across the United States.”

Per the company, its new solution features:

  • “A new bar” for temperature-controlled and accountable shipping. Temperatures range from 10 degrees through 70 degrees.
  • Temperature readings & GPS tracking with live feeds on the products’ temperature and location.
  • No dry ice—specific size boxes or pallets can hold temperature for 4 days on the small boxes, and up to 9 days for a pallet.
  • In addition to reducing carbon and refrigerant emissions, the boxes are reusable and contain no harmful toxins, the company said. Nor does it require extra insulation and cardboard which often gets discarded; and dry ice which can emit a dangerous carbon dioxide gas as it melts.
  • All boxes/pallets are 100% reusable
  • Human/Tech Ratio: A logistics expert is always on hand to monitor any changes in the temperature and respond accordingly.
  • Shippers can use any mode of transportation with Food Chain’s packaging, including local distribution center to stores; regional; and OTR capabilities.


“Our customers feel like heroes because they now have a way to cut out a large amount of wasted money, energy, and packaging while feeling good about meeting environmental goals,” Tyler Wiard, director of business development of Candor Expedite and Food Chain, said in a statement, adding that “We’re a proud, woman-owned business which shippers appreciate as they strive to meet Diversity, Equity and Inclusion goals.”

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R E A D   N E X T

  • Revolution—which is based in Little Rock with corporate offices in Flower Mound and a manufacturing facility in Mesquite—says the introduction of clear food grade LLDPE PCR “will boost innovations in recycled packaging.”

  • Westlake-based Charles Schwab is making the holidays a little brighter for families in need, with more than 3,200 employees across the country volunteering to pack more than half a million nutritious meals to be distributed within their local communities. The Charles Schwab Foundation granted a further $750,000 to local food banks and nonprofits, “addressing a critical need this holiday season.”

  • The Germany-based company said that Islam will strengthen its ambitious North America growth strategy for the mail and parcel business, ensuring that the Business Area Supply Chain continues to expand its positioning for market leadership.

  • After launching in Denmark and saving 20 million meals to date in Europe, Too Good To Go continued its U.S. expansion today by launching across Texas. Restaurant and grocery partners on the app pack their surplus food into “Surprise Bags” that are sold to customers at one-third of the item’s retail value.

  • With the help of the U.S. Department of Energy grant, the city of Arlington said it will conduct an innovative pilot program to test the efficiency and scalability of using autonomous, electric drone and robot delivery vehicles. The goal: Reduce greenhouse gas emissions while serving residents in need.

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